virtual assistant | admin support

I have been part of the BPO industry for five years and during the pandemic, I found myself working more. That’s when I made the choice to become a freelancer. I love helping businesses and companies by making their lives easier.

I know you have a full plate of responsibilities, and I'm here to help. Whether you need to streamline operations, or start a new project from scratch, I have the skills and experience to get the job done.

A detail-oriented person, responsible with a "get it done" attitude and knows how to maintain high quality work. A good communicator who can juggle multiple tasks at once.

Hear what my client say about me

clients i worked with:

My stay in the BPO Industry I have been:

• Technical Support - solve technical problems or issues related to their Internet Connectivity.
• Collections Specialist - collecting  payments for past due accounts for a US credit card company
• Customer Care Representative – taking inbound and outbound calls for membership, billing, claims, and benefits for a US Health Insurance Company
• Production Floor Support – supporting new hires during the nesting period
• Trainer – training new hires for the Healthcare Account
• Provider Services– taking inbound calls for Claims and Benefits (Behavioral Health Department)

                                           Some certificates during my stay in BPO

What I do for some of my Freelancing Clients

• Chat and Email Support -handled inquiry for a Shopify store
• Record Retrieval Specialist - retrieving medical and billing records for a US Law firm
• Lead Generation - creating list of leads for a Real Estate Investor
• Web Scraping
  
• Admin Assistant - onboarding new hires, payroll and basically any office admin tasks my clients asks me
  

Sample Graphics